▪ Develops, operates and maintains various enterprise network systems.
▪ Works closely with vendors and other network technicians and system
engineers to identify performance issues and schedule updates and patches.
▪ Analyzes and designs new and existing network enhancements.
▪ Works closely with users to define and document requirements.
▪ Reviews request to implement new or modify existing networks and
determines whether request warrants a full assessment.
▪ Assembles an assessment team for developing a project assessment plan, if
needed.
▪ Develops a needs assessment document identifying skills/resources required to
successfully implement the project.
▪ Engages technical resources and assists technical and project management
teams in the development of functional specification documents as necessary.
▪ Works with the Project Management Office as needed for project
implementations.
▪ Writes and documents system specifications and configurations.
▪ Coordinates network testing and assists users with acceptance testing to
ensure product being delivered meets project requirements.
▪ Assists with the installation and maintenance of school system wide area
network.
▪ Performs advance level troubleshooting of enterprise network systems.
▪ Performs detailed work involving servers, wireless, account
creations/deletions/modifications, and system health.
▪ Works on multiple project requests.
▪ Engages vendors and advance level network technical resources to assist with
best practice implementations and troubleshooting.
▪ Serves on committees and undertakes special projects as assigned.

▪ Works with vendors on service level agreements (SLAs) and compliance with
these agreements.
▪ Assists the Network Services Supervisor with administrative responsibilities
and organizational management as needed.
▪ Develops cost projections and assists in acquiring funds for project
implementations.
▪ Provides input on the budget process as it relates to yearly network
maintenance.
▪ Performs inventory control and fix assets tracking for network equipment.
▪ Performs other duties as assigned.